Question 1

How long does delivery take?

Accepted Answer

Orders are dispatched within 24–48 hours. Standard delivery takes 3–6 business days across India. You'll receive a tracking link by email and SMS the moment your order ships.

Question 2

Do you offer free shipping?

Accepted Answer

Yes — all orders above ₹999 ship free. Orders below ₹999 carry a flat ₹99 shipping fee.

Question 3

Can I track my order?

Accepted Answer

Absolutely. Head to your Orders page or use the tracking link in your confirmation email to follow your package in real time.

Question 4

What is your return policy?

Accepted Answer

We offer easy 7-day returns on unworn items with original tags. Start a return from your Orders page and we'll arrange a pickup.

Question 5

How do exchanges work?

Accepted Answer

Need a different size or color? Request an exchange within 7 days and we'll ship the replacement as soon as we receive the original item.

Question 6

When will I get my refund?

Accepted Answer

Refunds are processed within 5–7 business days of us receiving your return, credited to your original payment method.

Question 7

How do I choose the right size?

Accepted Answer

Every product page includes a detailed size guide. Our oversized styles are designed for a relaxed, dropped-shoulder fit — size down if you prefer a closer cut.

Question 8

How should I care for my SHRYN pieces?

Accepted Answer

Machine wash cold, inside out, with like colors. Avoid bleach and tumble dry low to keep prints vibrant and fabric premium-soft for longer.

Question 9

Are your products true to the photos?

Accepted Answer

Yes. We photograph every product in natural light and use premium materials with a luxury finish, exactly as shown.

Question 10

What payment methods do you accept?

Accepted Answer

We accept UPI, all major credit and debit cards, net banking, wallets and Cash on Delivery.

Question 11

Is my payment information secure?

Accepted Answer

Completely. Payments are processed over encrypted, PCI-compliant gateways. We never store your full card details.

Question 12

Do I need an account to shop?

Accepted Answer

No — guest checkout is available. Creating an account unlocks order tracking, saved addresses, wishlists and early access to drops.

Frequently Asked Questions

Orders & Shipping

Returns & Exchanges

Products & Sizing

Payments & Account

Frequently Asked Questions

Orders & Shipping

Returns & Exchanges

Products & Sizing

Payments & Account